1. Oversee day-to-day operations and planning of medical coding deliverables
2. Drive team activities and ensure SLAs for production and quality are met
3. Handle client escalations and manage communication in client calls and meetings
4. Initiate process improvements to enhance team performance
Key Deliverables:
1. Manage KPIs and create a growth path for team members
2. Ensure effective capacity/resource planning in line with forecasted workloads
3. Maintain HIPAA and ISO compliance in all processes
4. Prepare and complete client/internal reports, meeting agreed deliverables
Let me know if you need further adjustments!
📌 Director - Medical Coding (Coimbatore)
🏢 Calpion Software Technologies
📍 Coimbatore
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