Digital Ecosystem Process Lead - Insurtech (Mumbai)

Digital Ecosystem Process Lead - Insurtech (Mumbai)

02 Aug
|
Magma HDI General Insurance
|
Mumbai

02 Aug

Magma HDI General Insurance

Mumbai

117Role & responsibilities

- Drive CMS migration for modular content, personalization, and analytics, reducing publishing time by 30% and boosting engagement by 25%.
- Deliver a mobile app for agents with real-time recommendations and lead scoring.
- Transforming and building portals for customers and internal stake holder
- Launch AI chatbot with WhatsApp integration, automating 60% of queries and improving retention by 40%.
- Implement AI-powered digital payments (ENACH, WhatsApp Payments, fraud detection) driving 20% revenue growth.
- Execute omnichannel strategies and marketing automation using AI for content and behavior modeling.
- Champion enterprise AI adoption for UX optimization, workflow automation, and data-driven decisions.
- Gather and document business requirements,



perform feasibility analysis, and prepare scope for current systems/changes.
- Conduct change impact analysis, CR documentation, and vendor evaluations.
- Review FSD/SRS/design documents and sign-offs with project teams.
- Secure stakeholder sign-off and ensure smooth go-live.

Preferred candidate profile Age Limit Up to 41

Insurance Industry Experience Preference

Min work experience between 16-20 years

Education: Bachelors/Masters degree in Computer Science, Information Technology, Engineering, or related field.

📌 Digital Ecosystem Process Lead - Insurtech (Mumbai)
🏢 Magma HDI General Insurance
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: digital ecosystem process lead - insurtech (mumbai) / mumbai

Subscribe to this job alert:

Get the latest job offers by email for: digital ecosystem process lead - insurtech (mumbai) / mumbai