/ roles & responsibilities

- Create step-by-step troubleshooting guides.
- Define and write procedures for Diagnostic Trouble Code (DTCs), including what the code means and the exact mechanical/electrical checks required to resolve it.
- Develops technical documentation based on the level of equity assigned.
- Develop diagnostic procedures using DUD, SOD, Part 2 Spec, wiring schematics and other engineering data.
- Familiarity with the structured authoring (xml) and aftersales standards.
- Performs teardown, removal and installation, disassembly and assembly processes to document procedures
- Validate troubleshooting steps on real systems or simulations.
- Consults with various client contacts and subject matter experts to gather product specific information
- Participates in meetings with clients, subject matter experts and departmental co-workers
- Create documentation using tools such as ArborText / XMetaL, Adobe Illustrator,



Microsoft Word, and Excel.
- Communicate project progress and potential risks to the project manager.
- Provide training and support to junior authors.
- Facilitate Customer Satisfaction by means of adhering to standards, timelines & qualitative output
- Diploma Mechanical/Automobile with 3-4 years of experience or

B.E. Mechanical/Automobile with 2-3 years of experience
- Experience in Automotive Electrical Diagnostic Troubleshooting at Dealership/OEM or

Experience in Automotive Technical Publications & Diagnostic Authoring.
- Solid skills in reading electrical wiring diagrams and understanding complex vehicle subsystem (ADAS, Powertrain, Chassis).
- Hands on experience of vehicle electrical diagnostics
- Analytical skills

📌 Diagnostic Author urgent opening at Pune location
🏢 ALTEN
📍 Pune