Consultant - DWS (Desktop Engg/Desktop Support) Job Experience 3-5 Years Roles and Responsibilities: Design deployments: Architect software delivery and patch management strategies. Co-management setup: Configure workloads between SCCM and Microsoft Intune.
Asset optimization: Analyze Lansweeper data to identify unauthorized software.
Image creation: Build and maintain Windows Autopilot and OS deployment (OSD) images.
Escalation point: Serve as Tier 3 support for complex endpoint infrastructure issues.
Qualifications and Education Requirements: Degree: Bachelor’s degree 4 years infrastructure experience.
Certification: Microsoft Certified: Enterprise Administrator Expert or equivalent.
Frameworks: ITIL v4 certification or deep operational knowledge. Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply Certifications: Cloud Security: Experience with Microsoft Defender for Endpoint. Multi-Platform: Managing diverse fleets including Windows, macOS, iOS, and Android.
Behavioral Attributes: Cooperative: Works effectively across network, security, and desktop teams. Detail-Oriented: Focuses on documentation and standardized deployment processes.
Resilient: Calm and structured during critical deployment failures.
Cloud Services: Cloud Management Gateway (CMG) and Tenant Attach configuration.
Automation: Proficient PowerShell scripting for deployment and remediation.
Asset Governance: Advanced Lansweeper deployment,
scanning optimization, and custom reporting. Fluent in English, in both oral and written communication Willingness to do 24x7 Rotational Shift, ability to working from office is preferred, location will be city with Yash Office.
Desirable Skills: Security Compliance: Vulnerability remediation and BitLocker management via Intune.
Server Admin: Windows Server administration and IIS management.
Required Behavioral Competencies Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.
Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.
Collaboration: Participates in team activities and reaches out to others in team to achieve common goals.
Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.
Communication: Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.
Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.
Certifications Mandatory: CA, AZ104, MCSA, Business Intelligence Development Certification, Microsoft Certified Azure AI, Azure Data & Azure Administrator; Desirable: OCP, CCP/Yash defined course, Administration level Certification of any Storage Tool/Backup Tool Mandatory: ITIL V4 Foundation NCA - Nutanix Certified Associate