Location: Raipur

Job Type: Full-time / Permanent

Experience Level: 8 - 10 years

Department: IT

Reporting To: CTO

- About the Role

We are looking for an experienced, hands-on, capable IT professional to be the help build and support IT infrastructure for our current PEB manufacturing facility in Raipur. This is not a policy-and-oversight role the person will be expected to physically troubleshoot, configure, and support infrastructure on-site, while coordinating with remote/HQ teams and vendors for deeper technical escalations.

Key Responsibilities

IT Infrastructure & Networking

- Own day-to-day administration of the plant's LAN/WAN/Wi-Fi network — switches (L2/L3), routers, structured cabling (Cat6/fiber), and firewall (Fortinet or equivalent).
- Manage VLAN design and network segmentation, with particular attention to IT/OT segregation between office systems and shop-floor (PLC/CNC/SCADA) networks.
- Administer CCTV/surveillance and AI-enabled camera systems.
- Manage internet bandwidth, VPN, and remote access solutions.
- Maintain server environments (Windows and Linux), user access management, and backup/recovery processes.

IT/OT & Shop-Floor Integration

- Act as the on-ground IT liaison for connecting CNC/PLC machines and IIoT sensors to central systems (SCADA, MES, ERP).
- Understand basic principles of how OT devices communicate on the network (protocols, isolation, uptime sensitivity) even without deep OT engineering expertise.
- Provide support for network connectivity issues on the shop floor — with support from remote OT / automation specialists as needed.
- Support barcode-based material tracking systems and their network/infrastructure dependencies.

ERP & Business Systems Support

- Provide local IT support for SAP S/4HANA (or similar ERP) users — access issues, connectivity, printer/scanner integration, basic troubleshooting.
- Coordinate with corporate/remote ERP and MDM teams on rollouts, master data issues,



and system changes affecting the plant.
- Administer or support production/industrial software as applicable (e.g., StruMIS, SigmaNEST, Tekla, AutoCAD/ZWCAD) depending on final tech stack.

Vendor & Project Coordination

- Serve as the plant's point person for IT/networking vendors — installation, AMC, escalations, and issue resolution.
- Support execution of future infrastructure rollout projects.
- Coordinate with Azure/cloud connectivity providers and the corporate HQ network team for site-to-HQ links.

Security, Compliance & Leadership

- Implement and enforce IT security policies, user access controls, and basic cybersecurity hygiene at the plant.
- Train shopfloor and office users on relevant systems and tools.
- Manage or mentor junior IT/helpdesk staff at the facility.

Required Experience & Skills

- 8 - 10 years of progressive IT infrastructure/network administration experience, ideally in a manufacturing or industrial environment.
- Demonstrated hands-on experience with firewalls (Fortinet or similar), VLAN configuration, L2/L3 switches, structured cabling.
- Working knowledge of Windows and Linux server administration.
- Exposure to ERP systems (SAP preferred, or similar — Spectrum, etc.) from an IT support/admin standpoint, not functional configuration.
- Some exposure to CNC/PLC-connected environments, industrial software (SigmaNEST, StruMIS, Tekla, AutoCAD, or similar), or willingness to quickly ramp up on these.
- Comfortable being the "last mile" technical resource on-site, while relying on remote specialist teams (OT engineers, SAP Basis, network architects) for deeper issues.
- Strong vendor management and cross-team coordination skills.

Good to Have

- Prior experience with IT/OT network segregation projects.
- Exposure to SCADA or IIoT sensor deployments.
- Experience supporting a greenfield or newly commissioned plant (rather than only steady-state operations).
- Cloud platform familiarity (Azure preferred).

📌 Deputy Manager/ Manager- IT Infrastructure (Raipur)
🏢 APL Apollo Tubes
📍 Raipur