We're Hiring – Customer Support Associate (International Voice & Chat) ? Location: Pune ? Company: WNS Eligibility - ✅ Minimum 1 year of International Voice Process (BPO) experience – Mandatory

- ✅ Graduation is Mandatory
- ✅ Excellent verbal and written communication skills in English
- ✅ Comfortable working with US & Australian customers
- ✅ Willing to work in Rotational Shifts (including Night Shifts) Key Responsibilities - Handle inbound customer calls and chat interactions professionally.
- Resolve customer queries and provide accurate information.
- Deliver an exceptional customer experience while maintaining quality standards.
- Document customer interactions accurately in CRM systems.
- Meet productivity, quality, and customer satisfaction metrics.

Work Schedule - ?️ 5-Day Work Week

- ? 2 Rotational Week Offs
- ? Rotational Shifts (including Night Shifts) What We Offer - Competitive salary
- Comprehensive training & career development
- Inclusive work setting
- Excellent growth opportunities within WNS ? Interested candidates can share their updated CV Contact Person : Pinki Kumari ? Call: (phone hidden) ? Email:

📌 Customer Support Representative (Pune)
🏢 WNS
📍 Pune