Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH HCL Tech Hiring for US/UK Voice Process 1st Aug 2026 Walk in directly. Walk in Timing- 11am-2pm Interview Location:

- HCL Technologies:
- HCL Tech - NSL Techzone Plot No 8, sector 144 Noida, Uttar Pradesh 201304 Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.Tech, MTech, BCA and MCA is not eligible.

Work Location: Noida Two Way Cabs Available - Customer Service Executive - Fresher Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

Work Experience & Qualification criteria:

- Excellent communication skills - both verbal and written - with a qualified telephone etiquette
- Helpful, empathetic,



and enthusiastic about customer service
- Freshers in US/UK Inbound calling preferably in Banking domain - Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security - proprietary data of customers Please don't carry laptop while coming for interview Contact Person- Urmika Shah Mehta [email protected]

📌 Customer Support Representative (Noida)
🏢 HCLTech
📍 Noida