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Job Title: Customer Support Executive (Inventory Management & Grievance Handling)

Location: Lucknow

Experience: 0–2 Years (Freshers can apply)

Immediate Joiners

:

We are looking for a proactive and customer-focused Customer Support Executive to manage customer queries, maintain inventory records, and ensure timely resolution of customer grievances. The ideal candidate should possess excellent communication skills, solid organizational abilities, and a commitment to delivering exceptional customer service.

Key Responsibilities

- Respond to customer inquiries through phone, email, and other communication channels.
- Handle customer complaints and grievances professionally, ensuring timely resolution.
- Maintain and update inventory records accurately.
- Coordinate with internal teams to monitor stock availability and inventory movement.
- Process customer requests, orders, and service-related documentation.
- Prepare daily, weekly, and monthly reports related to customer support and inventory.
- Maintain customer records and ensure data accuracy.




- Follow up with customers to ensure satisfaction and service quality.
- Escalate unresolved issues to the concerned department when necessary.
- Ensure adherence to company policies and service standards.

Required Skills:

- - Excellent verbal and written communication skills.

- - Strong customer service and problem-solving abilities.

- - Knowledge of inventory management and record keeping.

- - Ability to handle customer grievances with professionalism and empathy.

- - Proficiency in MS Excel, MS Word, and basic computer applications.

- - Good organizational and time management skills.

- - Ability to work both independently and as part of a team.

Qualification:

- Graduate in any discipline.
- Experience in Customer Support, Customer Service, Inventory Management, or Back Office Operations is preferred.

How to Apply:

Send your resume to: [email protected]

Contact / WhatsApp: +91 (phone hidden)

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Support Executive (Inventory Management ) (Lucknow)
🏢 citiyano de solutions
📍 Lucknow