Customer Support Executive

Location: Mohali

Qualification: Graduation (Mandatory)

Experience: Freshers and experienced candidates can apply

CTC: ₹2.5 – ₹3.5 LPA

Key Responsibilities

- Handle customer queries through calls, emails, and chat in a professional manner.
- Provide accurate information and resolve customer concerns promptly.
- Maintain a high level of customer satisfaction by delivering quality support.
- Record customer interactions and update relevant systems.
- Escalate unresolved issues to the appropriate team when required.
- Follow company processes, quality standards, and service level agreements (SLAs).

Required Skills

- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.




- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a fast-paced workplace.
- Customer-focused attitude with a positive approach.

Eligibility

- Graduation is mandatory.
- Good communication skills are essential.
- Willingness to work in rotational shifts, if applicable.

Salary: ₹2.5 – ₹3.5 LPA

Job Location: Mohali

Apply your resume now on [email protected]

Contact:(phone hidden)

Pay: ₹250,000.00 - ₹350,000.00 per year

Work Location: In person

📌 Customer Support Executive (CSE) (Sahibzada Ajit Singh Nagar)
🏢 Sam Industries
📍 Sahibzada Ajit Singh Nagar