Customer Support Executive (Noida)

Customer Support Executive (Noida)

02 Aug
|
deshroot global
|
Noida

02 Aug

deshroot global

Noida

Role & responsibilities

- Handle customer calls, emails & WhatsApp queries

- Resolve order, payment & delivery issues

- Coordinate with vendors & logistics partners

- Process returns, refunds & replacements

- Update CRM & order records

- Deliver excellent customer experience

Preferred candidate profile

- Graduate in any discipline

- 13 years in customer support

- Excellent Hindi & English communication

- Proficient in Excel & Google Sheets

- E-commerce experience preferred

- Strong problem-solving skills

Perks and advantages

- Competitive salary

- Fast-growing startup environment

- Learning & career growth opportunities

- Performance-based incentives

- Supportive and collaborative team

- Fixed office timings

📌 Customer Support Executive (Noida)
🏢 deshroot global
📍 Noida

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