We are looking for a dynamic and customer-focused individual to join our team as a Customer Support Executive Voice. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring customer satisfaction. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to manage customer interactions professionally.

Responsibilities

- Handle customer calls and respond to queries in a timely and qualified manner

- Provide accurate information about products/services

- Resolve customer complaints and escalate issues when necessary

- Maintain records of customer interactions and feedback

- Ensure high levels of customer satisfaction and adherence to service quality standards





Responsibilities

- Excellent verbal communication skills in English and local languages

- Prior experience in voice process/customer service preferred

- Good listening and problem-solving skills

- Ability to work in shifts and handle pressure situations

- Basic computer knowledge

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive (Noida)
🏢 Aksedge Software
📍 Noida