- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries regarding solar products and services.
- Generate and qualify leads for the sales team.
- Resolve customer complaints and escalate complex issues to the concerned team.
- Maintain accurate customer records in the CRM system.
- Follow up with customers to ensure timely resolution of queries.
- Coordinate with Sales, Service, and Operations teams for issue resolution.
- Achieve individual productivity and quality targets.
- Ensure adherence to organizational processes and customer service standards.
Work Location: In person
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Support Associate (Freshers can Apply) (Gurugram)
🏢 Adiona Travels Private
📍 Gurugram
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