Hands-on experience Excellent communication ,Customer interactions via calls/emails, Support Client queries ,workflow management, Operational queries.
:
- Liaison and manage relation with sister offices and customers
- Ability to manage multiple priorities simultaneously; flexible, and adaptable to change
- Dealing with internal & external customers and situations with a qualified and resourceful manner for resolution
- Ensuring depth of deliverables and on the timeliness of deliverables
- Drive through day-to-day operations in the customer service task.
- Respond to customer service issues in a timely manner with problem solving attitude.
- Liaison with Various teams such as Research, and Quality Control team to ensure timely and effective delivery of customer deliverables.
- Maintain accurate records and document all customer service activities and discussions.
- Working with Senior Management Teams to achieve Department’s and D&B;’s vision and mission.
- Knowledge in research/ consultancy/ financial services.
- Bachelor’s /master’s degree or equivalent qualification in Finance/ Accountancy/ Banking Economics/ Business Studies from a top-tier university or from reputed institutes.
📌 Customer Service Specialist (Chennai)
🏢 CIEL HR
📍 Chennai
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