Skill required Language Translation - Customer Service Designation Customer Service Senior Analyst Qualifications Any Graduation Years of Experience 5 to 8 years Language - Ability French - Intermediate About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do We are looking for a French-speaking Order Management Expert to support our Canadian customers The role involves processing customer orders accurately and on time coordinating with cross-functional teams and ensuring a seamless order-to-delivery experience The candidate should possess strong communication skills in French and English attention to detail and the ability to handle high-volume transactional work Prior experience in order management customer service or supply chain operations is preferred What are we looking for oOrder to Cash OTC oAbility to manage multiple stakeholders oAbility to perform under pressure oAbility to work well in a team oAdaptable and flexible oCommitment to quality oCustomer Experience CX oCustomer Care oOrder Management oOrder Fulfillment Planning Roles and Responsibilities oIn this role you are required to do analysis and solving of increasingly complex problems o Your day to day interactions are with peers within Accenture o You are likely to have some interaction with clients and or Accenture management o You will be given minimal instruction on daily work tasks and a moderate level of instruction on recent assignments o Decisions that are made by you impact your own work and may impact the work of others o In this role you would be an individual contributor and or oversee a small work effort and or team o Please note that this role may require you to work in rotational shifts Any Graduation About Accenture Accenture is a leading global professional services company that helps the world s leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen services creating tangible value at speed and scale We are a talent- and innovation-led company with approximately 791 000 people serving clients in more than 120 countries Technology is at the core of change today and we are one of the world s leaders in helping drive that change with strong ecosystem relationships We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability Our broad range of services solutions and assets across Strategy Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships We measure our success by the 360 value we create for our clients each other our shareholders partners and communities Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities

📌 Customer Service Senior Analyst (Gurugram)
🏢 Accenture
📍 Gurugram