Customer Support Executive - Voice | Teleperformance Mohali Hiring for E-Commerce Returns Process | Teleperformance Mohali Teleperformance is expanding its customer support team and is looking for energetic, detail-oriented, and customer-centric professionals for the E-Commerce Returns Process at our Mohali site. If you enjoy problem-solving and helping customers with post-purchase concerns, this role is perfect for you. Location - Mohali, Punjab Designation - Returns Process Executive Shift Details - 6 Days Working

- Rotational Shifts
- Rotational Weekly Offs Salary Package - CTC : ₹19,000 Candidate Profile - Graduate or Undergraduate
- Freshers and experienced candidates can apply
- Strong verbal and written communication skills
- Customer-focused attitude
- Basic computer and typing proficiency
- Flexible to work in rotational schedules Job Responsibilities - Assist customers with return, refund, replacement, and exchange requests.
- Investigate and resolve customer concerns related to product returns.
- Coordinate with internal teams to ensure timely issue resolution.




- Update customer interactions accurately in the system.
- Adhere to quality and compliance standards.
- Deliver an exceptional customer experience during every interaction.

Selection Process Candidates will undergo:

- AMCAT Assessment
- VETI Assessment
- Typing Assessment - 25 WPM 90% Accuracy Hiring Mix - 80% Freshers
- 20% Experienced Candidates
- Graduate & Undergraduate Both are eligible Benefits of Joining Teleperformance Stable career with a leading global CX company Qualified training and development Exposure to international customer service operations Employee engagement and recognition programs Growth opportunities across multiple business verticals Apply now and become part of a globally recognized organization that values talent, learning, and customer excellence. #TeleperformanceHiring #ReturnsProcess #MohaliHiring #CustomerServiceJobs #FreshersJobs #BPOCareer #HiringAlert #TeleperformanceIndia

📌 Customer Service Representative (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar