- Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required.

- Proofs material entered and generated data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify customer requests are processed correctly.

- Files, keeps records, and prepares/transmits/sorts/distributes faxes, mail, e-mail, and reports as needed.

- Promotes and maintains high standards of quality and service excellence.

- Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goals.





- Understands and can correctly work with multiple currencies and other requirements about processing international orders.

- Effective time management and planning/organizing skills.

- Provides Chat support as required, local language plus other required languages.

- Supports local Customer Service teams and provides support for other teams when needed.

- Actively supports the team by aiding for complex or uncommon requests and best practices.

- Qualified verbal and written communication in local language (minimum), including in a telephone environment.

- Bachelors degree.

📌 Customer Service Representative@ Night shift (Pune)
🏢 Mouser Electronics
📍 Pune