Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and courteously.

- Provide exceptional customer service through various channels, including phone, email, and chat.

- Respond to customer complaints and concerns in a timely and efficient manner.

- Collaborate with internal teams to resolve complex customer issues.

- Develop and maintain strong relationships with customers to ensure long-term satisfaction.

- Identify opportunities to upsell and cross-sell products or services to existing customers.

Job Requirements

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.

- Strong problem-solving and analytical skills.

- Proficient in using computer systems and software applications.

- Ability to work collaboratively as part of a team.

- Strong attention to detail and organizational skills.

📌 Customer Service Officer (Chandigarh)
🏢 Ekido Holiday Tours
📍 Chandigarh