02 Aug
|
JST OUTSOURCING SERVICES
|
Kurukshetra
02 Aug
JST OUTSOURCING SERVICES
Kurukshetra
: The Customer Service Executive plays a pivotal role in providing exemplary assistance to customers concerning company services. This position entails proficient communication with customers via phone or email and the formulation of creative problem-solving strategies.
RESPONSIBILITIES: 1. Attending to customer inquiries, complaints, and returns with attentiveness and professionalism.
- Conducting thorough reviews of customer accounts and transactions to resolve issues promptly.
- Engaging with customers through various channels such as email, chat, or telephone.
- Efficiently processing orders, computing charges, and managing payments.
- Monitoring and assessing customer satisfaction levels to ensure optimal service delivery.
- Referring complex customer issues to higher authorities as needed.
📌 Customer Service Executive (Kurukshetra)
🏢 JST OUTSOURCING SERVICES
📍 Kurukshetra