Customer Service Executive (Mumbai)

Customer Service Executive (Mumbai)

02 Aug
|
INDUSIND NIPPON LIFE INSURANCE
|
Mumbai

02 Aug

INDUSIND NIPPON LIFE INSURANCE

Mumbai

Role & responsibilities

1. Handle customer service requests through various touchpoints & provide prompt support

2. Perform document verification to ensure the accuracy & completeness of customer information

3. Manage customer service requests from initiation to closure, ensuring end to end resolution with defined service levels.

4. Co-ordinate & follow up with internal stakeholders to ensure timely closure of customer service requests.

5. Identify issues & recommend process improvements to enhance service quality & operational efficiency.

Preferred candidate profile

- Freshers are welcome to apply.

- Candidates with 6 months to 1 year of experience in Customer Service, Operations, Back Office, or related roles are preferred.

- Strong communication and interpersonal skills.

- Positive attention to detail and problem-solving ability.

- Ability to work in a fast-paced environment and manage multiple tasks.

📌 Customer Service Executive (Mumbai)
🏢 INDUSIND NIPPON LIFE INSURANCE
📍 Mumbai

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