Job Summary Dyneton is looking for a proactive and customer-focused Customer Service Executive to support our Alibaba com clients The role involves assisting customers with platform-related queries resolving issues guiding them with product posting account navigation and ensuring a smooth customer experience Key Responsibilities Handle inbound and outbound calls to assist Alibaba com clients Resolve customer queries related to product posting account setup and platform usage Provide guidance and training to clients on using Alibaba com features effectively Maintain accurate records of customer interactions and follow-up actions in CRM Coordinate with internal teams to resolve technical or operational issues Ensure high customer satisfaction through professional communication and quick issue resolution Share daily updates and feedback with the team lead manager Support clients during onboarding and after-sales process Skills Requirements Freshers are welcome training will be provided Good communication skills Hindi English Basic computer knowledge MS Office Gmail internet handling Problem-solving attitude and willingness to learn Ability to handle customer calls professionally Positive attitude and customer-first approach Benefits Competitive salary performance incentives Training on Alibaba com platform Growth opportunities within Dyneton Friendly and supportive work environment Job Type Full time Pay 15 000 00 - 25 000 00 per month Work Location In person

📌 Customer Service Executive (Thane)
🏢 Dyneton
📍 Thane