Job Functions & Responsibilities -

You shall carry out the following functions as per the guidance of your superior on regular basis by ensuring that they are completed in time and without slip-up with due accountability at your end These functions are indicative in nature but not exhaustive which are subject to review from time to time satisfaction at service level

Being a Custorner Service key to this role is responsibility of ensuring customer Understanding each of the Shipment Planning As per the booking customer requirement.

And plan accordingly. Vehicle Arrange for Stuffing.

As per the customer shipper requirement we have to prepare the checklist according

Follow up with the Documentation Team

Preparation for the Phyto Certificate from plant quarantine

VGM Preparation.

VGM Annexure -I should be prepared for each container (if in our scope)

On receipt of documents (Export Invoice and Packing list)

Once the cargo stuffed at plant then the Export Invoice and Packing list to be collected from exporter by mail and to arrange Shipping Bill filing immediately for arranging Customs On-wheel or Open inspection in next day morning VGM Submission

/liner web site).



VGM-SI (Shipping instruction) submission based on carrier instruction (ie, Odex)

Form-13 -

Shipping Bill Submission to Carrier

Form-13 request should be sent to camien

Once the container offloaded at port then the Shipping bill to be submitted to carrier and to arrange B/L, release immediately (In case of Air or LCL. consignment then after completion of LEO)

Follow Up with Bit, team for B/L, reloase

Follow Up for the FTA (Free Trade Agreement)

Follow up with the post operation person (Nava Sheva Export Team)

and States)

Export declaration form SDF) and the banker acknowledgement should be submitting to exporter immediately.

EGM Closing .

To track with ODEX on completion of shipment whether EGM closed or under query, need to rectify the EGMquery.on. immediate basis

Reporting Requirements:-

Report on Pre-shipment documentation to superior at regular intervals as per the directions of the Superior.

Periodic Reports -Monthly, Quarterly and Half Yearly MIS Reports (Key Financial Indicators) or as may be required from time to time.

📌 Customer Service Executive- CHA Export (Mumbai)
🏢 Liladhar Pasoo
📍 Mumbai