- Respond to customer queries via live chat and email.
- Resolve customer concerns within defined SLAs.
- Ensure accurate and timely issue resolution.
- Maintain chat quality and customer satisfaction.
- Document interactions in the CRM.
Requirements:
- Graduate in any discipline.
- Excellent written English communication skills.
- Prior chat/email support experience preferred.
- Comfortable working 6 days a week with a roster off.
Contact HR : (phone hidden)(HR)
📌 Customer Service Executive (Chat) (Gurugram)
🏢 Mamaearth
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.