? Job Title: Customer Relationship Officer ? Company: Vinayak Infosoft ? Location: Khokhara Circle, Khokhra Road, Maninagar East, Khokhra, Ahmedabad, Gujarat, India ✨ Job Summary: Vinayak Infosoft is looking for a dedicated Customer Relationship Officer (CRO) to build and maintain strong customer relationships. The role involves interacting with customers over calls, handling inquiries, ensuring customer satisfaction, and identifying opportunities for cross-selling. Fresh graduates with excellent communication and interpersonal skills are encouraged to apply. ? Job Details: ? Gender: Female ? Education: Graduate ? English: Intermediate English ? Experience: Freshers Can Apply ? Shift: Day (Full Time) ?️ Skills Required: ? Good Communication Skills ? Convincing Skills ? Telesales / Telemarketing ? Customer Retention ? Cross Selling ? Customer Relationship Management (CRM) ? Telecalling ? Blended Process ? Customer Relationship Management ? Key Responsibilities:
? Communicate with customers through inbound and outbound calls ? Build long-term relationships by providing excellent customer service ? Resolve customer queries and ensure timely follow-up ? Promote relevant products and services through cross-selling opportunities ? Maintain accurate customer records and update CRM systems ? Follow up with existing customers to improve retention and satisfaction ? Achieve customer engagement and performance targets ? Coordinate with internal teams to ensure smooth issue resolution ? Salary: ? Fixed Salary: ₹13,000 – ₹30,000 per month (As per Skills & Experience) ? Performance Incentive: ₹20,000 (As per Performance) ? Perks &
Benefits: ? Annual Bonus ? Career Growth Opportunities ? Training & Skill Development ? Friendly & Professional Work Setting ? Contact Details: ? Vikash Mundhra (Employer) ? (phone hidden)