Key Responsibilities:

- Build and maintain robust customer relationships to enhance loyalty and deliver an exceptional shopping experience.

- Provide personalized styling assistance and product recommendations based on customer preferences.

- Handle customer queries, concerns, and service escalations while ensuring timely resolution.

- Drive repeat business through proactive customer engagement and relationship management.

- Coordinate with the sales, merchandising, and store operations teams to ensure seamless customer service.

- Maintain customer records, gather feedback, and support customer retention initiatives.

- Contribute to achieving store sales targets by delivering a premium customer experience.

Desired Candidate Profile:

- Graduate in any discipline.

- 4-7 years of experience in Customer Relationship Management or premium retail.

- Excellent communication, interpersonal, and problem-solving skills.

- Customer-centric approach with the ability to build long-term relationships.

- Experience in women's ethnic wear, fashion, apparel, or luxury retail will be an added advantage.

📌 Customer Relationship Manager (Delhi)
🏢 Meena Bazaar
📍 Delhi