Pay: ₹2,40,000 - ₹3,60,00 per month

No BE/B Tech work from office only(WFO)

6 Days working

1. Handling Customer Inquiries

- Responding to customer questions via phone, email, live chat, or social media.
- Providing accurate, valid, and complete information.

1. Resolving Issues

- Troubleshooting service issues.
- Escalating complex problems to higher-level support or other departments.
- Following up to ensure resolution and customer satisfaction.

1. Maintaining Customer Records

- Logging all interactions in a customer relationship management (CRM) system.
- Updating customer accounts with service information and outcomes.

1. Product and Service Knowledge

- Staying informed about company services, and policies.
- Explaining features, pricing, and benefits to customers.

1. Improving Customer Experience





- Identifying trends or recurring issues and reporting them to management.
- Suggesting improvements to processes, FAQs, or support content.

1. Achieving Performance Metrics

- Meeting KPIs such as response time, resolution time, and customer satisfaction scores (CSAT).
- Managing high-volume contact efficiently while maintaining quality service.

Job Type: Full-time

Perks

- Cell phone reimbursement

Work Location: In person Job Type: Full-time

Pay: ₹240,000.00 - ₹360,000.00 per year

Benefits

- Cell phone reimbursement

Education:
- Higher Secondary(12th Pass) (Preferred)

Language:
- Kannada, Telugu (Preferred)

Work Location: In person

📌 Customer Relationship Executive (CRE- Fresher) (BTM 1st Stage)
🏢 Klicpic
📍 BTM 1st Stage