- Contact prospective and existing customers through phone calls, WhatsApp, email, and other communication channels.

- Respond promptly to customer inquiries and provide accurate product or service information.

- Convert customer inquiries into confirmed sales/orders.

- Build and maintain long-term customer relationships.

- Follow up regularly with prospects until the sales process is completed.

- Coordinate with internal departments to ensure smooth order processing and customer support.

- Maintain accurate customer records in the CRM or other company systems.

- Achieve assigned monthly sales and conversion targets.

- Identify opportunities for repeat business and upselling.

- Resolve customer concerns professionally and escalate issues when required.

- Prepare daily, weekly, and monthly activity and sales reports.

- Ensure compliance with company policies, pricing guidelines, and sales procedures.

- Maintain confidentiality of customer and company information.

📌 Customer Relationship Executive (Kozhikode)
🏢 Bronet Group
📍 Kozhikode