We are looking for enthusiastic and customer-focused professionals to join our CRM team. This chance is ideal for fresh graduates as well as candidates with prior experience in customer support, customer success, relationship management, or client servicing who are looking to build a long-term career in the EdTech industry.
Key Responsibilities:
- Assist students via calls, WhatsApp, email, and chat.
- Resolve admission, fee, documentation, LMS, and academic queries.
- Build strong student relationships through timely support.
- Coordinate with internal teams for quick query resolution.
- Maintain CRM records and follow up with students.
Eligibility:
- Bachelor's/Master's degree in any discipline.
- Excellent communication and interpersonal skills.
- Freshers with strong communication are welcome.
- 6 months–2 years of experience in Customer Support, Customer Success, Customer Relationship, Client Servicing, BPO, Voice Process, or EdTech is an advantage.