Establish and maintain positive relationships with existing customers Provide prompt efficient and satisfactory responses to customer inquiries Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments Analyse customer data to identify patterns and insights and leverage this information to enhance customer relationship management strategies Manage customer interactions inquiries and complaints across various channels including email phone and social media Support successful customer retention initiatives Monitor customer feedback regularly and identify areas of improvement in our products and services Meeting with managers in the organization to plan strategically Job Types Full-time Permanent Pay 15 000 00 - 35 000 00 per month Perks Cell phone reimbursement Internet reimbursement Provident Fund Experience total work 2 years Required Work Location In person