Customer Experience Manager (Bengaluru)

Customer Experience Manager (Bengaluru)

02 Aug
|
Anunta
|
Bengaluru

02 Aug

Anunta

Bengaluru

Looking for candidates who are willing to work in PST timings and Work from office.

Location : Mumbai/Bangalore Manage the Technical Relationship with clien tOwn the complete SLAs and Service Delivery for the clien tExpected to work with technical domain leads for building SIPs and handle client escalatio nResponsible for Client CSA

TResponsibility for profitability of account & billin gAccountability on critical changes, communication, and business restoratio nRegular capacity reviews, Focus on quality metric sIdentifying critical paths in delivery, inputs for design chang eEngage and communicate with Sr. Management and Supplier Management team of client on regular basi s

📌 Customer Experience Manager (Bengaluru)
🏢 Anunta
📍 Bengaluru

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