02 Aug
|
Maxicus Kochar Tech
|
Gurugram
02 Aug
Maxicus Kochar Tech
Gurugram
We are looking for enthusiastic and customer-focused candidates to join our Voice Chat Blended Process team. The role involves assisting customers through both voice calls and chat while delivering a high-quality customer experience.
Key Responsibilities - Handle customer queries through voice calls and chat.
- Resolve customer concerns professionally and efficiently.
- Provide accurate information and maintain a positive customer experience.
- Meet quality, productivity, and performance targets.
- Document customer interactions accurately in the system.
- Follow company policies and standard operating procedures. Eligibility - Freshers and experienced candidates are welcome.
- Undergraduate and Graduate candidates are eligible.
- Only male candidates.
- Excellent English communication skills (spoken and written).
- Strong customer handling and problem-solving skills.
- Immediate joiners are preferred.
Shift
Timings - 3:00 PM – 12:00 AM - 4:00 PM – 1:00 AM - 5:00 PM – 2:00 AM Salary &
Perks - Salary: Up to ₹27,000 CTC.
- Night shift allowance provided.
- Career growth opportunities.
- Training and supportive work environment.
Note: No cab facility is provided.
📌 Customer Care Executive (Gurugram)
🏢 Maxicus Kochar Tech
📍 Gurugram