The Customer Support Executive will be responsible for handling customer queries, resolving issues, and ensuring a positive customer experience through calls, chats, and emails.
Key Responsibilities
Handle inbound and outbound customer calls/messages
Resolve customer complaints and provide accurate information
Maintain customer records and update CRM systems
Follow up with customers to ensure issue resolution
Coordinate with internal teams when required
Requirements
Positive communication skills (English & local language)
Basic computer knowledge
Customer-focused attitude and problem-solving skills
Freshers or experienced candidates can apply
Experience
0-2 Years
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits
- Food provided
- Paid sick time
- Paid time off
- Work from home