- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Creating policies and procedures.

- Planning the training and standardization of service delivery.

- Selecting and hiring current staff.

- Monitoring the work of individual representatives and of the team.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

- Maintaining a pleasant working environment for your team.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Education

- Diploma (Preferred)

Experience

- Technical support: 1 year (Preferred)

- total work: 1 year (Preferred)

- Customer service: 1 year (Preferred)

Language

- Hindi (Preferred)

- English (Preferred)

Work Location: In person

📌 Customer Care Executive (Koundampalayam)
🏢 Chandra Hyundai
📍 Koundampalayam