Hello We are looking for Customer Care Executive Location Kalyan Mumbai 3-6 yrs work experience preferable in real estate retail industry Responsibilities Looking after the in house Retailers Complaints getting resolved from the relevant department Retail Operations Sending Reports Analyzing Event Organizing Marketing Events for retail Partners Retail Operations Looking after fit out work of brands Operation Coordinating with MEP Security Housekeeping Parking Team Making Snag reports Coordinating with the Project team for Mall renovation work Weekly meetings with the out source team members Customer service - CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly professional manner Retail relations - CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media the local community and even law enforcement Government compliance - Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances Credit control assistance - CCE is responsible for financial aspects of the Mall which including rent CAM Utilities collection parking collection Retail and service provider Communication - Responsible can effectively communicate with a diverse group of individuals including property management retail management security staff Housekeeping MEP Parking staff middle management and more Records Reports and inventory -CCE need maintain track inventory record record day to day operations SOPS and other administrative tasks Handling Parking Department Looking after the Parking checklist Attendance grooming standard of all staff Coordinating with the retailers their issues with the concern team try to fix their problem ASAP Handling Stilt Parking LG Parking Periphery Area Coordinating with Project team for Mall renovation work Pls share your cv Regards Anamika SinghEmployee Hub 08239108881Apply for this position by registering here www jobbooth in register Job Type Full time Pay 10 368 19 - 27 367 41 per month Work Location In person Speak with the employer 91 (phone hidden)