Skills

What you'll need to succeed:

- 5+ years of pre-sales/or consulting experience with a cloud-based software solution
- 5+ years in business management, software sales, or professional consulting
- Must have experience with Adobe Workfront
- Demonstrated ability in client-facing integration and/or implementation work (integration, software development, networking, operations, etc.)
- Experience working with CRM applications such as Salesforce.com and Microsoft Dynamics
- Problem solver with an understanding of data warehouses and attention for data to measure results
- Experience with data schemas and the ability to discern relationships between data sources
- Excellent client and project management skills, strong written and verbal communications, executive level presence
- Deep understanding of APIs and Fusion.
- Understanding of and experience with agile workflows. Jira experience is a plus.
- Experience in integrating Workfront with 3rd party platforms such as CRM, Finance Systems, DAM, Creative Cloud, Timesheets, Event Platforms, etc.
- Manage and monitor API integration between Workfront and other systems, including issue resolution, system updates, quality assurance, version control, service outage management, and bug fixes.
- Solid understanding of Enterprise work management to produce on a vision and concepts
- Able to explain and present concepts to technical and non-technical audiences alike, including high-level decision-makers.
- Experience in the marketing a plus

Education BS or MS in Computer Science or equivalent experience with 5+ years of working experience in the technology, IT Operations, or project management sectors is a plus.

What You'll Do

- Collaborate with clients and Customer Success Managers to assemble requirements, get feedback on designs and present results




- Provide responsive and high-quality technical guidance to Workfront customers.
- Recommend solutions to help clients advance their maturity and use of Adobe technologies
- Help advance the customer digital experience, by means of ground-breaking projects and thought leadership
- Collaborate and direct multi-functional teams internally and externally to successfully deliver a project end-to-end
- Participate and contribute to strategic account planning sessions, facilitate customer-visioning workshops, and serve as the liaison to delivery of value-focused engagements.
- Diagnose and resolve technical issues and challenges that customers may encounter while using Workfront.
- Offer training and guidance to customers on how to effectively use Workfront to improve their project and work management processes.
- Share recommendations with customers to help them maximize the value of Workfront's software.
- Market trends, competitive positioning and capabilities required for differentiation.
- Assess strategic objectives, innovation opportunities and other avenues of incremental value
- Business strategy development, process designs, benchmarks
- Conduct customer digital transformation workshops to help customers redefine their business processes and business models.
- Understand and present potential risks and mitigation strategies - governance and change management implications
- Enable customer adoption of best practices in delivery, realization, and optimization.
- Assume a thought leadership role in devising solutions strategies in targeted sales cycles and drive credibility to influence the market's opinion of Workfront's solutions offerings.
- Provide industry thought leadership, strategic solution advisory, and expert consultation to support customer enterprise transformation, and business process improvement.
- Act as trusted advisor for customers and a role model for Workfront's values.

📌 Customer Advisor Workfront (Bengaluru)
🏢 TESCRA
📍 Bengaluru