CRM Manager (Palda)

CRM Manager (Palda)

02 Aug
|
MY Dream Foods
|
Palda

02 Aug

MY Dream Foods

Palda

- Manage and maintain customer relationships and ensure customer satisfaction.

- Handle customer queries, complaints, and feedback through calls, messages, and emails.

- Maintain accurate customer records and update CRM software regularly.

- Coordinate with the Sales, Marketing, Dispatch, and Accounts teams for smooth order processing.

- Follow up with customers regarding orders, payments, deliveries, and service issues.

- Prepare daily, weekly, and monthly reports related to customers and sales activities.

- Track leads, customer follow-ups, and conversion status.

- Ensure timely resolution of customer complaints and maintain proper follow-up.

- Analyze customer feedback and share important insights with management.

- Support the sales team in maintaining long-term customer relationships.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

- Versatile schedule

Work Location: In person

📌 CRM Manager (Palda)
🏢 MY Dream Foods
📍 Palda

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