Key Responsibilities Customer Relationship Management: Serve as the single point of contact for clients post-sales, addressing queries and concerns with a professional, solution-oriented approach. Documentation & Compliance: Manage all post-booking documentation, including agreement registration, KYC verification, and possession-related formalities.

Financial Coordination: Diligently track and follow up on payment schedules and outstanding dues to ensure timely collection. Cross-Functional Liaison: Coordinate effectively with the Sales, Legal, Accounts, and Site teams to streamline operations and ensure project milestones are met.

Data Management: Maintain accurate client records and ensure regular, real-time updates within our CRM systems.

Handover Excellence: Oversee the smooth handover process, ensuring all units are delivered on time while maintaining high customer satisfaction standards.

Reporting: Assist management by preparing periodic status reports regarding customer accounts and project handover timelines.

Required Skills &

Qualifications Education:



Graduate in any discipline; MBA is highly preferred.

Experience: 2–5 years of proven experience in Post Sales, CRM, or Customer Coordination; direct experience in the Real Estate or Construction industry is preferred.

Technical Skills: Proficiency in MS Excel, MS Word, and CRM software.

Interpersonal Skills: Exceptional communication skills with a strong ability to build and maintain long-term client relationships.

Operational Excellence: Strong follow-up skills, high attention to detail, and the ability to manage multiple client accounts simultaneously.

Preferred Candidate

Profile A customer-centric professional with a natural aptitude for problem-solving. Highly organized and comfortable navigating the demands of both internal departments and external stakeholders. Ability to maintain composure and qualified standards in a fast-paced real estate environment.

📌 CRM Executive (Pimpri-Chinchwad)
🏢 Advistra Consulting Private
📍 Pimpri-Chinchwad