Role Introduction The Collections Analyst is responsible for managing the accounts receivable portfolio and ensuring the timely collection of outstanding customer invoices This role involves analysing customer accounts identifying delinquencies resolving billing discrepancies and collaborating with internal and external stakeholders to minimize credit risk and improve cash flow What You Will Do Monitor and manage a portfolio of customer accounts to ensure timely payment Contact customers via phone email or mail to follow up on outstanding invoices Analyse account histories and payment patterns to identify and mitigate risk Resolve billing and payment discrepancies by working with internal departments sales billing customer service Recommend accounts for escalation legal action or write-offs when necessary Maintain accurate and up-to-date records of all collection activities Support month-end closing and reporting processes Assist in developing and implementing improved collection processes and procedures Maintain solid customer relationships while enforcing payment terms LI-MP1 What You Will Have Bachelor s degree in finance and accounting 2-4 years of experience in collections accounts receivable or credit analysis Strong analytical and problem-solving skills Excellent communication and negotiation abilities Proficiency in Microsoft Excel and ERP systems e g SAP Oracle NetSuite Detail-oriented with the ability to work independently and prioritize workload What We Do For You Wellbeing focused - Our people are our greatest assets and ensuring everyone feels their best self to come to work is integral Annual Leave - 20 days of annual leave plus public holidays Employee Assistance Programme - Free advice support and confidential counselling available 24 7 Personal Growth - We re committed to enabling your growth personally and professionally through development programmes Life Insurance - 2x annual salary Personal Accident Insurance - providing cover in the event of serious injury illness Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success Who We Are OneAdvanced is one of the UK s largest providers of business software and services serving 20 000 global customers with an annual turnover of 330M We manage 1 5 million 111 calls per month support over 2 million Further Education learners across the UK handle over 10 million wills and so much more Our mission is to power the world of work and as you can see our software underpins some of the UK s most critical sectors We invest in our brilliant people They are at the heart of our success as we strive to be a diverse inclusive and engaging place to work that not only powers the world of work but empowers the growth ambitions and talent of our people To learn more about working at OneAdvanced please

📌 Credit And Collection Specialist (Bengaluru)
🏢 oneadvanced
📍 Bengaluru