Who you are

As a person you are passionate about people, business, IKEA s purpose and continuously drive better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people, as well as motivated by leading and developing people. For this role we believe you have: University degree in Business Administration, Economics, Logistics or Supply Chain and 6 years of related experience, or minimum 10 years of related experience. Minimum 4 years of managerial experience.

Your responsibilities

- Take accountability for high performing daily operations and an efficient distribution network connected to fulfilment and replenishment operations in all IKEA units in the market including standard operating procedures, planning, execution and follow up and day to day continuous improvement of operations and the goods-flow process, relevant negotiations, IWAY, Distribution Service Provider agreements and follow through commitments of the remuneration letters (if applicable), legal compliance with a focus on quality and a customer-centric, collaborative mind-set in all touchpoints at lowest possible cost.
- Ensure excellence in operations and quality under the scope of Fulfilment and Replenishment Unit operations in the market to exceed customer expectations by enabling a seamless shopping experience and a great quality in meeting with the customer.
- Take accountability for securing efficiency and implementing improvements in all units in the market, being part of the omnichannel network,



supporting the units in the market with evaluating the need for conventional or automation in their fulfilment and replenishment operating model, through cooperation with all relevant stakeholders.
- Lead, coach and develop the Fulfilment & Replenishment Unit Operations team to secure an inspiring and motivating environment where people and talent are continuously developed with focus on long-term skills and competence building, inclusive succession planning, health and wellbeing as well as equality, diversity and inclusion. Creating a secure environment, where our people want to stay and see themselves growing.
- Lead the matrix towards FF Managers in the Units and take accountability for securing seamless cooperations of Fulfilment and Replenishment Unit Operations with all relevant market stakeholders and Group Functions with a customer centric, collaborative, end-to-end and process-oriented mindset.

Together as a team

We re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you ve wonder who s responsible for finding effective and efficient ways of picking up the products for our customers, that s us. We re passionate about working together to improve the customer experience at IKEA! Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Country Fulfilment & Replenishment Unit Operations Leader at IKEA (Bengaluru)
🏢 Inter Ikea Group
📍 Bengaluru