We are looking for a dynamic, enthusiastic, and customer-focused Corporate Customer Engagement Executive to promote LEARNEW's technical e-learning solutions to industries, SMEs, engineering colleges, universities, and educational institutions across India.

This is a full-time office-based role involving professional interaction with corporate and educational customers through telephone, email, WhatsApp, and online meetings. The role focuses on building customer relationships, understanding training requirements, identifying business opportunities, coordinating online demonstrations, and supporting the corporate sales process.

The ideal candidate should possess excellent communication skills, confidence in interacting with senior decision-makers, and a passion for customer engagement and relationship building.

Key Responsibilities

- Contact prospective industries, SMEs, engineering colleges, universities, and educational institutions across India through telephone calls.
- Engage with Plant Heads, Plant Managers, HR Managers, Learning & Development Managers, SME owners, Principals, Deans, Heads of Departments, and other key decision-makers.
- Introduce LEARNEW's corporate, SME, and educational e-learning solutions.
- Understand customer training, upskilling, and workforce development requirements.
- Identify and qualify potential customer opportunities.
- Share brochures, course catalogues, presentations, and product information via email and WhatsApp.
- Coordinate online product demonstrations, meetings, webinars,



and trial licence activations.
- Follow up with customers regarding demonstrations, trial access, quotations, and commercial proposals.
- Maintain solid relationships with prospective and existing customers through regular communication.
- Coordinate with internal sales, technical, and management teams to ensure timely customer support.
- Maintain accurate records of customer interactions, enquiries, follow-ups, and CRM updates.
- Achieve assigned customer engagement, lead generation, and meeting targets.

Candidate Profile

- Excellent verbal and written communication skills in English are essential. Ability to communicate in Hindi and one or more additional Indian regional languages will be a distinct advantage.
- Friendly, confident, and professional telephone etiquette.
- Strong interpersonal, relationship-building, and customer engagement skills.
- Ability to communicate effectively with senior corporate and academic professionals.
- Good listening, presentation, and follow-up skills.
- Basic knowledge of Microsoft Office, email communication, WhatsApp, and online meeting platforms.
- Self-motivated, organised, and target-oriented.
- Ability to work independently as well as collaboratively within a team.
- Prior experience in customer engagement, telecalling, inside sales, EdTech, education, corporate training, or B2B customer interaction will be an added advantage.
- Fresh graduates with excellent communication skills are also encouraged to apply.

📌 Corporate Customer Engagement Executive- eLearning Solutions (Chennai)
🏢 Kriatec Services - LEARNEW
📍 Chennai