We are looking for a self-motivated and detail-oriented Pre-Contract Senior Administrator to join our Global Technical and Sales Operations (GTSO) team. In this role, you will provide high-quality administrative support throughout the pre-contract process, ensuring documentation, quotations, contracts, and job bookings are completed accurately and efficiently.
What we offer you The opportunity to work for an organization that has a clear sense of purpose, is guided by values and helps colleagues to develop professionally and personally through our range of people development programmes.
A Fixed term contract of 6 months The role
- Support the pre-contract team in meeting business objectives and Global TSO KPIs.
- Prioritise and process documentation, data, and information in line with business requirements and agreed service levels.
- Maintain accurate records through data entry and document management activities.
- Create sales quotations and customer contracts in accordance with established procedures.
- Generate contracts for clients and internal stakeholders.
- Book jobs into the job management system accurately and within agreed timelines.
- Provide general administrative support to the wider team.
- Manage shared mailboxes by categorising and distributing tasks appropriately.
- Respond to and resolve complex internal and external customer queries while building positive working relationships.
- Coach and support team members to encourage knowledge sharing and continuous improvement.
- Ensure all activities are carried out in compliance with internal procedures, contractual requirements, and budget considerations.
- Work safely at all times by following Lloyd s Register health and safety policies and reporting incidents or concerns promptly.
What you bring
- Previous experience in an administrative or business support role, within a commercial, operations, or customer service environment.
- Solid organizational skills with the ability to prioritize competing tasks and meet deadlines.
- High attention to detail and commitment to maintaining accurate records.
- Well-developed interpersonal and communication skills with the ability to build effective relationships with internal and external stakeholders.
- Ability to resolve routine and complex queries in a professional and timely manner.
- Experience using Microsoft Office applications, including Excel, Word, and Outlook.
- Proficiency in written and spoken English appropriate for the role.
- Ability to work both on your own and collaboratively within a team.
- A customer-focused mindset with a commitment to delivering high-quality service.
You are someone who
- Is keen to take accountability and ownership for delivering customer needs
- Is able to self-manage and prioritize tasks towards achieving goals
- Is effective at solving problems, trouble-shooting and making timely decisions
- Is flexible and eager to take initiatives
- Communicates in a structured way and has ability to present technical ideas in user-friendly language
- Displays a team spirit, particularly in a multicultural setting
- Responds positively to learning opportunities and is comfortable stepping out of own comfort zone
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.