Purpose of the Role The Community & Experience Specialist India is responsible for building, engaging, and growing OM SYSTEM's photography community through meaningful experiences that strengthen brand loyalty, customer advocacy, and long-term engagement.

The role plans and delivers community events, workshops, ambassador programs, and customer engagement initiatives that connect photographers with the OM SYSTEM brand. Working closely with distributors, retail partners, photography clubs, and internal stakeholders, the Community & Experience Specialist creates memorable experiences that inspire customers, generate high-quality content, and support business growth.

This role is the face of OM SYSTEM within the local photography community and plays a key role in developing passionate advocates who champion the brand across India.

Key Accountabilities

1. Community Engagement & Growth

- Develop and execute strategies to grow OM SYSTEM's photography community across India.
- Build strong relationships with photographers, ambassadors, photography clubs, educational institutions, and industry organisations.
- Foster an active and engaged customer community through regular communication and ongoing engagement initiatives.
- Identify emerging photographers and creators who align with the OM SYSTEM brand.
- Support community growth through both online and in-person engagement opportunities.

2. Events & Brand Experiences

- Plan and deliver photography workshops, photowalks, product experience days, launch events, exhibitions, and community gatherings.
- Create premium customer experiences that showcase OM SYSTEM products in real-world shooting environments.
- Coordinate event logistics including venues, presenters, registrations, budgets, equipment, and post-event reporting.




- Work with dealers and distributors to support local retail activations and customer events.
- Measure attendance, customer satisfaction, lead generation, and return on investment for all events.

3. Ambassador & Educator Programs

- Recruit, manage, and support OM SYSTEM ambassadors and educators.
- Develop ongoing engagement programs that encourage advocacy and long-term partnerships.
- Ensure ambassadors and educators represent the OM SYSTEM brand professionally and consistently.
- Encourage and curate ambassador content showcasing OM SYSTEM products.

4. Cross-Functional Collaboration

- Work closely with Sales, Marketing, Product, eCommerce, and distributor teams to align community initiatives with business objectives.
- Support product launches through community-first experiences and creator engagement.
- Collaborate with retail partners to deliver educational workshops and customer events.
- Assist with regional and global community initiatives where required.
- Ensure consistent brand messaging and customer experience across all activities.

Skills and Qualifications
- 3–6 years' experience in community management, events, experiential marketing, brand engagement, or related roles.
- Passion for photography and a strong understanding of the imaging industry.
- Experience planning and delivering customer events and workshops.
- Excellent relationship-building and networking skills.
- Confident public speaker with strong presentation and facilitation abilities.
- Experience working with brand ambassadors is highly desirable.
- Robust project management and organisational skills.
- Excellent written and verbal communication skills.
- Ability to work independently while managing multiple projects simultaneously.
- Experience with social media platforms and community engagement tools is desirable.
- Willingness to travel frequently throughout India, including weekends when required for events.

📌 Community & Experience Specialist (Pan India) (Mumbai)
🏢 Remunance Systems
📍 Mumbai