A Collection Manager for Small and Medium Enterprises (SME) and Business Working Capital (BWC) in banks is responsible for minimizing early and late delinquencies, managing recovery operations, and monitoring portfolio health. Key focus areas include portfolio tracking, legal and agency management, and risk mitigation.
Overview & Objectives
- Job Purpose: Manage pre-stress and stressed SME/BWC portfolios, drive resolution on bounce cases (BWC/OD/CC/Term Loans), and optimize recovery to control Non-Performing Assets (NPAs) and Expected Credit Loss (ECL).
- Target Segments: SME loans, supply chain finance, business installment loans, and working capital facilities.