- Achieving & exceeding business goals and targets for Personal Loans.
- Creating a strong & compliant sales culture to drive acquisitions, profitability, and employee development.
- Managing and supporting the effective deployment of a team of sales professionals with respect to the geographical area, exploring new markets, and allocating resources to the most profitable opportunities.
- Identifying the need for sales training, analyzing changing market trends, channel deployment, etc. Also giving feedback & suggestions to the RSM/NSM.
- Ensuring implementation of promotional plans & contests and suggesting new and innovative promotion plans for the area of work.
- Recruiting and retaining high performers.
- Ensuring the highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
- Effectively engaging Operations & Risk teams to understand and contribute to overall processes & profitability across locations.
- Team management & grooming of the team to achieve their respective targets.
- Managing the delinquency of the business sourced to ensure the health of the portfolio.
- Ensuring 100% collections.
Required Qualifications and Experience
- Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience.
- Demonstrated success & achievement orientation.
- Strong analytical skills to drive channel performance and profitability.
- Strong bias for action & driving results in a high-performance environment.
- People & relationship management skills.
- Excellent communication and negotiation skills.
- Affirmative in nature, solid leadership skills, clarity of thought, and perseverance.