Position Designation Cluster Manager The Cluster Manager has the responsibility of driving sales and achieving the sales target for the assigned bank branches in Open Architecture

Target Achievement

- Drive sales and achieve targets through the bank branches

Sales Support
- Support the RO (FLS) in his sales effort, in terms of generating benefit

Illustrations, Accompanying On Client Calls If Required Etc. Relationship Management

- The Bank is the key customer of the Cluster Manager and he has to

engage an open and trusting relationship with the Branch

Managers/officers/staff

- Engage the employees of the bank branches in regular discussions to

transfer knowledge about insurance, JV Company’s product offerings and understand their issues/ concerns about selling insurance (if any)
- Ensure that all service requirements are met, medicals facilitated and

customers are satisfied.

Lead Generation

Spearhead all lead generation initiative from the bank – whether through walk in, data-mining, referrals and others.

Competencies

- Solution Finder
- Result Orientation
- Leadership Skills
- Customer Orientation
- Interpersonal and Communication Skills
- Energy, Drive and Initiative
- Cost and Quality Consciousness

📌 Cluster Manager - HDFC BB - West Delhi
🏢 Aditya Birla Capital
📍 Delhi