- Working with the support of your Hub Lead, you will manage your multiple onsite teams providing consistent leadership and coordination achieving country and regional initiatives and deliverables. You will work closely with the client's facilities management team in your country and be the main point delivering outstanding service. Through active collaboration with your team you will ensure the success of all facilities management services including all operations, events coordination, building and technical services, risk mitigation, financial management, plus team and vendor performance.
- Strategic Planning - Supported by your Hub Lead, you'll prepare business strategies for your country and ensure their success. Maintaining a consistent focus on data integrity and timely delivery against targets will be a key focus of this role. Forecasting and accurately projecting against exponential growth, on this high volume client account will be key to your success.
- Meeting the client's facilities needs - You'll be responsible for working closely with the client to understand their current needs and anticipate future requirements. Your planning and stakeholder management skills will be vital in this role, you will be a key decision maker in the procurement and management of vendors and services.
- Making everyone safe and risk-free - In this role, you will protect everyone's health and safety by maintaining effective and efficient workplace safety procedures.
Your onsite team will be the first line of defence against risks. You will help implement and manage risk management programs minimising operational impact of unexpected events. You'll also ensure your team follows escalation and incident reporting procedures and comply with all relevant policies and guidelines.
- Risk management - Monitoring adherence against policies, procedures and applicable laws will be your responsibility along with compliance against health and safety standards and environmental regulations. Your team will rely on your guidance and support during standard operations, power shutdowns, evacuations, space planning, moves and vendor management. You'll instill a risk-conscious culture within your team to ensure swift risk identification and immediate mitigation besides maintaining regular updates and reporting as per the applicable procedures.
Requirements
- Knowledgeable confident
- To fit into the role, you must have at least 10+ years of relevant experience in facility or property management, preferably within a rapid paced and high volume MNC environment
- You will have exceptionally high standards and be skilled in relationship management, with strong analytical and presentation skills, as well as financial acumen, you will be equipped with some of the essentials for the job. You should be goal-oriented and possess the ability and confidence to make tough decisions to resolve problems or improve operations.
- Team player
- Team leader
- Communication expert
- Client focused enthusiast
Location
Mumbai, MH
Scheduled Weekly Hours
48
📌 Cluster lead- operations (Mumbai)
🏢 Jones Lang LaSalle (JLL)
📍 Mumbai
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