02 Aug
|
Vouchagram India
|
Meerut
02 Aug
Vouchagram India
Meerut
Key Responsibilities - - Manage and grow a portfolio of enterprise accounts.
- Act as the primary point of contact for clients, conduct face-to-face client meetings, business reviews, presentations, and strategic discussions to strengthen client relationships.
- Manage end-to-end website updates, campaign execution, offer listings, and catalogue management for client accounts.
- Coordinate effectively with internal teams including Operations, Product, Tech, Design, Finance, and Marketing to ensure seamless campaign execution.
- Analyze account performance, prepare monthly business reviews (MBRs), campaign reports, and provide actionable insights to clients.
- Monitor competitor activities, industry trends, and campaign benchmarks to recommend opportunities for account growth and optimization.
- Ensure high service quality, Timely delivery,
and adherence to client SLAs.
Skill Set
Required – - 3–6 years of experience in Client Servicing, Customer Success, Key Account Management, Campaign Management, or Account Management roles.
- Proven experience in managing enterprise clients, stakeholder management and driving client satisfaction.
- Solid analytical mindset with proficiency in Excel, reporting, and performance analysis.
- Excellent presentation, communication, and stakeholder management skills.
- Experience in Gift Cards, Loyalty, Rewards, Fintech, Payment, Incentive programs ,E-commerce, or BFSI will be preferred.
📌 Client Servicing Manager (Meerut)
🏢 Vouchagram India
📍 Meerut