Job Summary

We are looking for a proactive and customer-focused Client Relationship Executive (CRE) to build and maintain strong client relationships, ensure timely collections, identify business opportunities, and provide excellent post-service support. The ideal candidate should possess strong communication, presentation, and negotiation skills with experience in client servicing, account management, and business development.

Key Responsibilities

- Build and maintain long-term relationships with existing clients.
- Act as the primary point of contact for client queries, concerns, and service requests.
- Ensure timely follow-ups for outstanding payments and coordinate collections from clients.
- Maintain accurate client records and update CRM/database regularly.
- Identify opportunities for upselling and cross-selling the organisation's services.
- Generate new business opportunities through client referrals, networking, and relationship building.
- Coordinate with internal teams to ensure timely delivery of services and high client satisfaction.
- Prepare and deliver skilled PowerPoint presentations and business proposals for prospective and existing clients.
- Understand client requirements and recommend suitable solutions to meet their business needs.
- Gather client feedback and share insights to improve products,



services, and client experience.
- Prepare client reports, meeting summaries, and follow-up documentation.
- Creating and Sharing Festival Greetings on Social Media & clients

Required Skills & Qualifications
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- 2-4 years of experience in Client Relationship Management, Account Management, Customer Success, or Business Development.
- Strong communication, negotiation, and interpersonal skills.
- Experience in client collections/payment follow-ups.
- Proven ability in upselling and cross-selling products or services.
- Hands-on experience with CRM ZOHO software.
- Proficiency in Microsoft PowerPoint, Excel, and MS Office.
- Strong presentation and proposal preparation skills.
- Excellent problem-solving, coordination, and relationship management abilities.
- Ability to work independently while managing multiple client accounts.

Preferred Candidate Profile

- Experience in B2B client servicing will be an advantage.
- Confident in handling client meetings and presentations.
- Customer-centric approach with excellent follow-up and relationship-building skills
- Self-motivated, organized, and target-oriented.

📌 Client Relationship Executive (New Delhi)
🏢 Lawmax Management Consultants
📍 New Delhi