Client Relations Manager - Interiors (Mumbai)

Client Relations Manager - Interiors (Mumbai)

02 Aug
|
Reminiscent Interior Design
|
Mumbai

02 Aug

Reminiscent Interior Design

Mumbai

Sales Manager Interiors – Mumbai Department: Sales Location: Mumbai Reporting To: Sales Head About Reminiscent Interiors Reminiscent Interiors is a fast-growing turnkey interior solutions company delivering end-to-end residential interior design and execution. With in-house manufacturing and a customer-first approach, we combine quality craftsmanship with seamless execution to create exceptional living spaces.

Role Summary The Centre Manager is responsible for driving the sales performance of the Mumbai centre by coaching Design Consultants, owning the sales pipeline, and supporting the team in closing. The role requires strong leadership, customer handling, and negotiation skills to consistently achieve the centre’s revenue targets.

Key Responsibilities - Own and drive the centre’s monthly revenue targets.

- Mentor and support Design Consultants throughout the sales cycle.
- Participate in customer meetings to improve conversion and close key opportunities.
- Conduct regular sales reviews and monitor individual performance.
- Build, maintain, and review the revenue pipeline.
- Guide the team on design concepts and execution feasibility whenever required.
- Resolve customer escalations and ensure an exceptional customer experience.




- Track competitor activities and recommend improvements to sales strategies.
- Coordinate with Design and Execution teams for smooth project handovers.

Key Performance

Indicators (KPIs) - Revenue Achievement

- Team Conversion Rate
- Customer Meetings & Closures
- Customer Satisfaction
- Escalation Resolution Qualifications - Bachelor's degree in Interior Design, Civil Engineering, or Architecture.
- 4+ years of experience in interior sales or a related industry.
- Minimum 1 year of experience as a Sales Manager, Closing Manager, or Team Lead with revenue responsibility.

Skills & Competencies - Robust negotiation and closing skills.

- Excellent relationship-building and communication.
- Good understanding of residential interiors and execution.
- Team coaching and leadership ability.
- Basic proficiency in Google Workspace.
- Strong ownership, problem-solving, and customer-first mindset.

Working

Schedule - Tuesday to Sunday (6 days a week)

- Work from Office
- Local travel within Mumbai for client meetings and site visits as required.

Compensation Competitive salary and performance-based incentives, aligned with the candidate's experience and capabilities.

📌 Client Relations Manager - Interiors (Mumbai)
🏢 Reminiscent Interior Design
📍 Mumbai

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