Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

External Job Title: Client Enablement & Onboarding

Capability: Healthcare

Business Unit: Huron Managed Services

Level: Senior Associate

POSITION SUMMARY

Huron helps its clients drive growth, enhance performance, and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes, and deliver better consumer outcomes.

Health systems, hospitals, and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services, and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

The Associate Client Enablement & Onboarding supports the successful transition, onboarding, and readiness of new client engagements and expansions across Huron Managed Services. This role partners closely with Client Enablement & Onboarding leadership, Revenue Cycle Operations, Technology, Training, Quality, and other cross-functional teams to coordinate onboarding activities, track progress, and ensure timely execution of onboarding deliverables.

The Associate serves as a key project coordinator, supporting onboarding plans, readiness activities, stakeholder communications,



and issue resolution throughout implementation and go-live. This role helps ensure a consistent client onboarding experience while identifying opportunities to improve processes, documentation, and operational effectiveness.

KEY RESPONSIBILITES:

- Client Enablement & Onboarding:

Support onboarding activities for assigned client implementations, expansions, and operational transitions.

Assist in developing and maintaining project plans, timelines, milestones, and status reporting.

Coordinate onboarding tasks across Operations, Technology, Training, Quality, Resource Management, and other stakeholders.

Track readiness activities, risks, issues, dependencies, and action items through completion.

Facilitate onboarding meetings, status updates, and follow-up communications.

Support go-live planning and stabilization activities, including issue tracking and escalation management.

Maintain onboarding documentation, playbooks, templates, and process guides.

Assist in gathering onboarding metrics and preparing leadership reports.

Participate in continuous improvement initiatives focused on onboarding efficiency, standardization, and client experience.

Stakeholder Coordination:

Build and maintain effective working relationships with internal and external stakeholders.

Coordinate cross-functional deliverables to support onboarding timelines and client readiness.

Escalate risks, delays, and barriers as appropriate to leadership.

Support communications and change management activities throughout the onboarding lifecycle.

Compliance & Privacy:

Ensure onboarding activities align to applicable privacy and security requirements, including HIPAA and protection of PHI/PII.

Coordinate required access provisioning and role-based access controls with Technology and Operations; validate least-privilege access for tools and systems.

Confirm completion of required compliance training and attestations for team members supporting client onboarding and delivery.

Maintain onboarding documentation and evidence needed for audits and client requirements (e.g., process controls, training records, access approvals).

Escalate and support timely resolution of privacy or security concerns, including suspected incidents, in accordance with established reporting procedures.

Business Unit Support: Partner with Sales, Training, Continuous Improvement (CI), Technology, and Operations to support onboarding readiness and execution. Assist with special projects, process improvement initiatives, and operational reporting as assigned.

CORE QUALIFICATIONS:

- Bachelor's degree preferred.

- Minimum of 5 years experience in project management, working in a healthcare, consulting, technology, or shared services setting.

- Strong project coordination and organizational skills,



with the ability to manage multiple priorities simultaneously.

- Effective written and verbal communication skills and the ability to work with stakeholders at various levels of the organization.

- Experience coordinating cross-functional initiatives and driving deliverables to completion.

- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Teams.

- Strong problem-solving, analytical, and critical thinking skills.

- Ability to work independently in a fast-paced, evolving environment.

- Revenue Cycle Management experience preferred but not required.

- Experience supporting client implementations, onboarding, training, or change management initiatives preferred

- Project Management certifications (PMP, CAPM, Agile, Scrum, or equivalent) preferred

Position Level

Senior Associate

Country

India

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together.

Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.

Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation.

Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance.

Our Wellness

Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

📌 Client Enablement & Onboarding (Bengaluru)
🏢 Huron Consulting Group
📍 Bengaluru