Position Details Role: Customer Service Representative – Chat Support Location: Hyderabad Employment Type: Contract (6 Months) Work Mode: 100% Work From Office Shift: Night Shift & Rotational Week Offs --- Job Responsibilities • Handle customer queries through chat support platforms.
- Provide timely and accurate resolutions to customer concerns.
- Maintain customer satisfaction and quality standards.
- Manage multiple chat conversations simultaneously.
- Document customer interactions accurately in internal systems.
- Follow company processes and compliance guidelines.